Falkner Gardens Privacy Policy

Effective Date: 09/09/2025

At Falkner Gardens, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect
When you interact with us—through our website, email, phone, or text—we may collect basic contact details such as:

  • Name

  • Phone number

  • Email address

  • Project details or related information you choose to share

How We Use Your Information
We only use your information for purposes directly related to your project and our communications with you, including:

  • Scheduling and coordinating on-site visits

  • Sharing designs, estimates, and project updates

  • Responding to your questions and requests

We do not use your information for unrelated advertising or marketing, and we do not sell or share your information with third parties.


SMS Terms & Conditions

By providing your mobile phone number, you consent to receive SMS messages from Falkner Gardens related to scheduling and coordinating on-site visits, sharing designs, estimates, and project updates.
 
Message frequency may vary. Standard message and data rates may apply.
 
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
 
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at (205) 922-3346.
 
Your phone number will be handled in accordance with our Privacy Policy, available at https://www.falknergardens.com/privacy-policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure.


Sharing Information
We do not sell, rent, or trade client information. Your personal details will only be shared internally with Falkner Gardens staff as necessary to complete your project.


Your Rights
You may request to update or delete your information at any time by contacting us at:
  info@falknergardens.com
  (205) 922-3346


Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.